Welcome Key Users!

You are the key to the data collection effort.

The Key Users designated by your agency are a vital component of the EMSTARS program and will make significant contributions to its success. They will work closely with the Data Unit staff and will have frequent tasks to complete within the EMSTARS system.

For agencies new to EMSTARS with no current key users, fill out the Initial Key User Request Form. Otherwise please follow the instruction in Section 3.4.1 Account Management in the EMSTARS Program Manual.

Key User Tasks

Key User tasks image

Key user tasks can be broken into four sections:

  1. Account Management (Orange)
  2. Data Submission (Blue)
  3. Interaction with the Data Unit (Yellow)
  4. User Support (Green)

Account Management, Data Submission, and Interaction with the Data Unit are described in detail in Section 3 of EMSTARS Program Manual.

User Support along with other useful information is found in the Key User Technical Reference that provides other important information to Key Users that is not found in the EMSTARS Program Manual. Please review the Key User Technical Reference for complete details.

User Support is broken into two sections:

  • Orientation and Training
  • Tier 1 Support

Other Key User information is broken into three sections:

  • System Support
  • Validation Process
  • Submission Summary Notification