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The Florida Department of Health works to protect, promote & improve the health of all people in Florida through integrated state, county, & community efforts.

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CAREWare Documents


Protocol for Breaches of Confidentiality of CAREWare Data
This protocol outlines the steps that will be taken when there is a breach of protected health information entered into CAREWare. The protocol is intended to supplement DOHP 50-10-10 Information and Security Policy or local policies written to conform to the security requirements of Department of Health HIV/AIDS patient care contracts and subcontracts. More restrictive state or federal rules, regulations or laws take precedent over this protocol.

Confidential CAREWare Client Identifiers - Appendix A
This document details what identifiers are considered confidential for the purposes of the sharing of CAREWare data. You cannot share any of these identifiers electronically unless the electronic transmission is encrypted. This list is not exhaustive; please contact the Help Desk at 850-245-4744 and ask for a member of the CAREWare Team to return your call if you have any questions. If you must make a change to a client's record, inform the Help Desk operator that you need client data changed. Do not give any of the fields identified in the document to the Help Desk operators when calling in a ticket.

CAREWare Account Request Form (CARF) Instructional Guide
This document details how to complete the CARF and what the different options are on the form.

CAREWare Manual
This manual contains instructions on how to perform data entry in CAREWare.

DOHP 50-10-16 Information Security and Privacy Policy
This policy describes rules and regulations to protect information and ensure data integrity, appropriate access and confidentiality.

CAREWare Eligibility Module