Complaints

Should you wish to file a complaint, please do so through one or more of the following state or federal agencies:

US Consumer Product Safety Commission
Focus: Reporting of unsafe consumer products or incidents regarding an injury related to the use of a consumer product
Hotline: 1-800-638-2772
Email: clearinghouse@cpsc.gov
Consumer product incident report form

Office of the Attorney General of Florida
Focus: Economic crimes against Florida consumers, fraud, deceptive and unfair trade practices.  Drywall case # L093-3-1024
Phone: 1-866-966-7226 (toll-free inside Florida)
850-414-3990
Consumer complaint form

Florida Department of Agriculture and Consumer Services
Division of Consumer Services
Focus: Consumer complaints/informal mediations
Phone: 1-800-HELP-FLA (435-7352)
Instructions on how to file a consumer complaint with complaint form

Florida Department of Business and Professional Regulation
Focus: Complaints regarding licensed construction industry contractors
Phone: 1-850-487-1395
Construction-Related Complaint Package (180 KB PDF)

Florida Department of Financial Services
Focus: Consumer complaints regarding actions of an insurance company about your policy
Phone: 1-877-693-5236
File an Insurance Complaint Information form

Local consumer/citizen protection/services agencies

Broward County, Consumer Protection Division
Phone: (954) 357-5350

Hillsborough County, Consumer Protection Services
Phone: (813) 635-8316

Miami-Dade County, Consumer Protection Division's Mediation Center
Phone: (786) 469-2333

Palm Beach County, Consumer Affairs Division
Phone: West Palm Beach Area: (561) 712-6600
Boca/ Delray/Glades: Toll Free 1-888-852-7362

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