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It's a New Day in Public Health.

The Florida Department of Health works to protect, promote, and improve the health of all people in Florida through integrated state, county, and community efforts.

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Emergency Medical Services (EMS) Investigations

Contact the Florida Department of Health

Overview

The purpose of the EMS Investigation Unit is to protect and enhance the public health, welfare, and safety of the citizens and visitors of the state of Florida. This is accomplished through disciplining individuals, providers, training schools, and 911 public safety telecommunicators (PSTs) who fail to comply with the statutes and rules regulated by the EMS Section.

The EMS Investigation Unit analyzes and investigates legally sufficient complaints against Florida training schools, EMS providers, 911 PSTs, and any person or entity acting as such. The section also works in conjunction with the Division of Medical Quality Assurance (MQA), which investigates legally sufficient complaints against emergency medical technicians (EMTs) and paramedics. Prosecution of all cases are sent to the EMS Section prosecuting attorney for handling.


Complaint Forms and Online Submissions

Complete this form to file a complaint against an EMS provider, training school, or 911 PST:

To submit a complaint, click on link below:

Complete this form to file a complaint against an EMT or paramedic:

To submit a complaint, click on link below:


Search for EMS Providers

To search for EMS Providers Final Orders, visit the Division of Administrative Hearings (DOAH) website.