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The Florida Department of Health works to protect, promote, and improve the health of all people in Florida through integrated state, county, and community efforts.
Genetic CounselingOfficeMailing Address
4052 Bald Cypress Way
Tallahassee, FL 32399-3258
Florida Department of Health Genetic Counseling
P.O. Box 6330
Tallahassee, FL 32314-6330
Please note: Florida has a very broad public records law. Most written communications to or from state officials regarding state business are public records available to the public and media upon request. Your e-mail communications may therefore be subject to public disclosure.
ELI (Enforcement – Licensure – Information) is MQA’s new artificial intelligence system that will be transforming the customer service MQA provides by enabling the workforce to deliver exceptional service to our customers through online chat.
ELI is designed to answer common questions in a variety of different areas. Some areas include: licensure requirements, renewal requirements, fees, contact information, background screening, public records, and more.
If ELI cannot answer your question, he will ask you if you would like to be transferred to a live agent within the department. The live agent will be able to see the entire chat with ELI and help continue the conversation to help resolve your question quickly.
ELI will continue to learn from each question that gets sent to a live agent so in the future, he will be able to answer those questions.
Frequently Asked Questions
- When Can I Chat?
- WHAT DOES ELI DO?
- WHAT IF ELI CAN'T ANSWER MY QUESTION?
- DO ALL BOARD WEBSITES HAVE ELI?
- I DO NOT WANT TO CHAT. I WANT TO CALL. HOW DO I DO THIS?
Genetic Counseling Application Specialists:
Nicklaus Jusevitch - Regulatory Specialist II
Processes Genetic Counseling applications.
MQA Licensure Support Services Unit
Assists with technical issues with online renewal system; provides paper renewal applications; processes name and address changes for licensees; assists with questions regarding physical licenses not received by licensees and duplicate license requests.
MQA Customer Contact Center
Monday through Friday | 8:00 a.m. to 6:00 p.m. ET
Ashleigh K. Irving - Executive Director
Responsibilities: Handles the administration of the Genetic Counseling unit and legislative and budget Issues.
Eric Pottschmidt - Program Operations Administrator
Supervisor of day-to-day operations for the Genetic Counseling staff and is available when other staff members are out of the office.
Answers general questions regarding laws and rules regarding the profession.
Telephone: (850) 245-4292
Regulatory Specialist III
Responsibilities: Responsible for agenda and board meeting preparations, board member and office STMS travel coordination, and coordinates and reconciles office and travel purchasing card transactions. Along with other administrative duties, also communicates with board members, other state agencies, and the general public to answer questions relating to board meeting procedures.
Office Contact Information
PHONE: (850) 245-4292
Monday through Friday | 8:00 a.m. to 5:00 p.m. EST
FAX: (850) 413-6982
Licensing Support Services
Monday through Friday | 8:00 a.m. to 6:00 p.m. EST
Department of Health
Genetic Counseling Licensure
4052 Bald Cypress Way
Tallahassee, FL 32399-3255
Expedited Online Genetic Counseling Licensure Application
For Paper Applications and Fees (Regular Mail)
P.O. Box 6330
Tallahassee, Florida 32314-6330