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It's a New Day in Public Health.

The Florida Department of Health works to protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

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CMS Plan

• CMS Clinical Eligibility

CMS Plan Parent Helpline
Questions related to clinical eligibility screening
Phone: 1-855-901-5390

CMS Plan Physician Attestations
Questions and technical assistance
Phone: 1-855-901-5390
Fax: 1-850-488-3813
Email (for encrypted emails):


• Managed Care Contacts

Florida KidCare
General questions, applications, eligibility, member services, account information and to make a premium payment
Phone: 1-888-540-5437

Medicaid Choice Counseling
Phone: 1-877-711-3662

CMS Plan Ombudsman
Assists members and providers with plan resources and contacts, complaints, grievances and appeals, billing issues and coverage information
Phone: 1-833-956-0322

Medicaid Complaint Hub
Phone: 1-877-254-1055