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It's a New Day in Public Health.

The Florida Department of Health works to protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

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Refugee Health Case Managers

Contact: Florida Health

The primary role of the Refugee Health Case Managers is to assist refugees in need of follow-up medical care. They assist refugees with a variety of medical conditions including diabetes, hypertension, Taenia solium, and pregnancy among others.

In addition to assisting with follow-up medical care, Refugee Health Case Managers provide assistance in accessing medical care benefits, transportation, and medical services for the refugee’s identified medical conditions. Refugees are often given little education about the healthcare system as they enter our country. As this can become a detriment to the public health system, Refugee Health Case Managers also provide education on navigating the healthcare system, the appropriate use of various healthcare facilities, and accessing public transportation for the purposes of attending medical care appointments. They work in close collaboration with refugee resettlement agencies to ensure refugees receive the maximum benefit from services available to them.

Refugee Health Case Managers are currently located in Duval, Hillsborough, and Orange counties. 

Duval County

515 West 6th Street

Jacksonville, FL 32206

Main Line: 904-253-1110

Appointment Line: 904-253-1740

Hillsborough County

8605 Mitchell Ave.

Tampa, FL 33604

Main Line: 813-307-8000

Appointment Line: 813-307-8077

Orange County

832 W. Central Blvd.,  Rm 152

Orlando, FL 32305

Main Line: 407-836-2600

Appointment Line: 407-836-7105