The compliance unit is a team of experienced paramedics with a combined field experience level of almost 50 years. These paramedics travel throughout the state to each of the Emergency Medical Services (EMS) providers to assure compliance with the minimum EMS standards established in state law.
The compliance unit periodically and randomly inspects licensees for compliance with Section 401, Florida Statutes and Chapter 64J-1, Florida Administrative Code. The purpose of the statewide inspection program is to monitor the quality of patient care (patients of all ages) delivered by each licensed service and appropriately certified personnel.
Providers can expect (you are due) an inspection within 90 days for a new provider, every 24 months thereafter on a random basis, or when a complaint is received.
The inspection process is carried out without impeding patient care.
The areas inspected are:
The inspection process is geared toward providing technical assistance to the provider to help correct any deficiencies found before the end of the survey, if possible.
The compliance officer will show up (either announced or unannounced) at the location of the physical address listed in the provider data on your license.
The compliance officer will identify him/herself and ask to see the EMS director.
Personnel records including current motor vehicle and driver’s license record will be inspected.
Service records and facilities including:
Medical Director documentation
storage and security of records
supplies and controlled substances
Vehicle inspection (BLS/ALS/Air/Neonate)
Corrective action (if necessary) will be discussed and provided in writing.
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