Interpretation and Translation Services
Subject to available funding, the Refugee Health Program provides on-site interpretation, telephonic interpretation, and document translation. The services offered are discussed in further detail below.
- On-Site Interpretation
- Telephonic Interpretation
- Translation Services
- Health Resources in Multiple Languages
Telephonic interpretation allows the refugee to communicate with the healthcare provider through a conference or three-way calling system. Telephonic interpretation should be used when trained on-site interpreters are unavailable or when communicating with a refugee by phone.
The Florida Department of Management Service contracts with to provide telephonic interpretation services in the state of Florida. This service may be accessed by any Department staff member within the refugee clinic.
When funds are available, the Refugee Health Program will translate health-related educational materials into multiple languages for use around the state.
Many health organizations and providers have translated disease fact sheets and other health information into multiple languages. A variety of health-related documents may be found on the following websites: