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It's a New Day in Public Health.

The Florida Department of Health works to protect, promote & improve the health of all people in Florida through integrated state, county, & community efforts.

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Public Lodging

IAQ Complaints for Apartments, Condominiums, and Hotels 

Apartments, hotels and motels are regulated as public lodging establishments by the Florida Department of Business and Professional Regulation (DBPR), Division of Hotels and Restaurants, as authorized by 509 Florida Statutes.

DBPR may inspect all public lodging establishments for safety and sanitation issues.  If you observed violations of 509 Florida Statutes or Florida Administrative Code - Chapter 61C then you may file a complaint with the DBPR Division of Hotels and Restaurants' call service center by phone at 850-487-1395, online  or by email (Note: Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing [F.S. 668.6076]).

If you file a complaint with DBPR and they are unable to investigate your allegation, you may file your complaint with the Florida Department of Agriculture and Consumer Services.   Where no legal jurisdiction is known to exist, the Florida Department of Agriculture and Consumer Services offers an "informal mediation" after they receive a consumer complaint:

*Note: This page contains materials in the Portable Document Format (PDF). The free Adobe Reader may be required to view these files.

Department of Agriculture and  Consumer Services Consumer

You may also consider filing an official complaint directly with the public establishment's corporate office.