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The Florida Department of Health works to protect, promote, and improve the health of all people in Florida through integrated state, county, and community efforts.

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Community Programs

HIV/AIDS

Florida HIV/AIDS Hotline

1-800-FLA-AIDS (English)
1-800-545-SIDA (Spanish)
1-800-AIDS-101 (Haitian Creole)
1-888-503-7118 (TDD/TYY)
211bigbend.org/flhivaidshotline

The Department of Health funds 14 Ryan White Part B HIV care consortia within Florida. The consortia advise the HIV/AIDS Section on planning and prioritizing the service needs of people living with HIV.

Each consortium plans, develops, and delivers comprehensive outpatient health and support services to meet the identified needs of people living with HIV within its specified geographic area. Consortia membership is open to all interested individuals, and we especially encourage participation by persons with HIV.

Learn more by contacting your area's consortium lead agency or by calling the Florida HIV/AIDS Hotline at 1-800-FLA-AIDS (English), 1-888-503-7118 (TDY), 1-800-545-SIDA (Spanish), or 1-800-AIDS-101 (Creole).

Hotline Hours

M-F: 8 a.m.-9 p.m.
Sat: 10:30 a.m.-6:30 p.m.


  • Housing Support Service
  • Manuals, Guidelines, and Forms
  • Additional Resources
  • PROGRAM UPDATES
The Ryan White Part B housing support service is used as described in the HIV/AIDS Section’s Patient Care Program Administrative Guidelines. Documents for administering housing support services include:
1. Housing Support Service Guidance
2. Housing Plan of Care
3. Client Housing Payment Assistance Worksheet
4. Housing File Review Worksheet
5. Client Needs Assessment
6. Client Budget Worksheet

Florida Department of Health HIV Patient Care Program Administrative Guidelines

Florida Department of Health HIV Case Management Guidelines
Attachment 1: DH 1120, Acceptable Use and Confidentiality Agreement
Attachment 2: DH 3204, Initiation of Services
Attachment 3: DH 8006, Notice of Privacy Practice
Attachment 4: DH 3203, Authorization to Disclose Confidential Information
Attachment 5: Brief Intake/Enrollment Screening Form (Word document)
Attachment 6: Comprehensive Needs Assessment Form (Word document)
Attachment 7: Comprehensive Care Plan (Excel document)
Attachment 8: Case Closure Form (Word document)

The Florida HIV/AIDS Ryan White Part B Eligibilty Procedures Manual

CAREWare User Manual
This manual contains instructions on how to perform data entry in CAREWare.

AIMS User Manual

AIDS Pharmaceutical Assistance

Peer Programs
 
Consumer HIV Advisory Group (CHAG)
The primary function of the CHAG is to provide meaningful input into the development of HIV/AIDS Section policies and programs that impact PLWH.
 
Statewide Comprehensive Plan
The Statewide Comprehensive Plan was developed in conjunction with community planning partners throughout the state.
Patient Care Policy Notice: Face to Face Requirement Change