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The Florida Department of Health works to protect, promote & improve the health of all people in Florida through integrated state, county, & community efforts.

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Report a Problem with Food in Florida

Contact the Florida Department of Health

If you suspect that a food is contaminated or has made you or someone that you know sick, follow these guidelines to report it. Routine regulation and inspection of restaurants and grocery/convenience stores is conducted by the Department of Business and Professional Regulation and the Department of Agriculture and Consumer Services respectively.  The Department of Health is responsible for investigation and control of food-borne illness outbreaks associated with all food establishments. 

Illness or Food Poisoning
Unsafe or Unsanitary Conditions in a Restaurant, Caterer, or Mobile Food Unit
Unsafe or Unsanitary Conditions in a Grocery Store, Convenience Store, Bakery, or Food Processor
Unsafe or Unsanitary Conditions in a School, Assisted Living Facility, Correctional Facility, Civic and Fraternal Organization, Bar Not Serving Food, or Movie Theatre
Unsafe or Unsanitary Conditions in a Childcare Facility
Unsafe or Unsanitary Conditions in a Hospital or Nursing Home
Food Product Complaints for Meat, Poultry, or Egg Products
Food Product Complaints except Meat, Poultry or Egg Products.
Pet Food

Illness or Food Poisoning

If you think you have food poisoning or an allergic reaction to food, consult your physician, or seek medical treatment as appropriate. If it is an emergency, call 911.

Phone your local county health department or File an Online Food and Waterborne Illness Complaint.

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Unsafe or Unsanitary Conditions in a Restaurant, Caterer, or Mobile Food Unit

Phone the Florida Department of Business and Professional Regulation at (850) 487-1395 or Visit Florida Department of Business and Professional Regulation to report online.

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Unsafe or Unsanitary Conditions in a Grocery Store, Convenience Store, Bakery, or Food Processor

Phone the Florida Department of Agriculture and Consumer Services at (850) 245-5520 or Visit Florida Department of Agriculture and Consumer Services to report online.

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Unsafe or Unsanitary Conditions in a School, Assisted Living Facility, Correctional Facility, Civic and Fraternal Organization, Bar Not Serving Food, or Movie Theatre

Phone your local county health department.

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Unsafe or Unsanitary Conditions in a Childcare Facility

Contact the child care licensing office in your area. Find your area child care licensing office by selecting your county.

Contact the Florida Abuse Hotline at 1-800-96ABUSE (800-962-2873) if you suspect abuse or neglect.

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Unsafe or Unsanitary Conditions in a Hospital or Nursing Home

Phone the Florida Agency for Health Care Administration at (888) 419-3456. Press Option Number 1.
or
Contact the local field office in your area. Find your area office by selecting your county.

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Food Product Complaints for Meat, Poultry, or Egg Products

Phone the toll-free USDA Meat and Poultry Hotline at 1-888-MPHotline (1-888-674-6854).

For details, see Problems with Food Products (USDA).

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Food Product Complaints except Meat, Poultry or Egg Products.

Phone the FDA Main Emergency Number at (301) 443-1240 or Phone the Consumer Complaint Coordinator for your state or area.

For details, see Questions and Answers: Problem Reporting (FDA).

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Pet Food

Phone the Consumer Complaint Coordinator for your state or area.

For details, see How to Report a Pet Food Complaint (FDA).

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