Inspector General - Florida Department of Health

Accredited by the Commission for Florida Law Enforcement Accreditation, Inc. (CFA)

The Office of Inspector General is established in each state agency to provide a central point for coordination of and responsibility for activities that promote accountability, integrity, and efficiency in government, according to section 20.055, Florida Statutes.

The Florida Department of Health has developed mission, vision and values statements to guide our work. To accomplish the mission and goals, the Office of Inspector General (OIG) is divided into two main functions: (1) Audits and (2) Investigations.

Complaints

HAVE A COMPLAINT?

To file a complaint against DOH employees (current, former, and applicants) or DOH’s independent contractors for engaging in potential violations of law, state rules and regulations, or department policies associated with fraud, waste, mismanagement, misconduct, neglect or other abuses in state government or with behavior that creates and presents a substantial and specific danger to the public’s health, safety or welfare, please email us at InspectorGeneral@FLHealth.gov or complete a complaint form.

For allegations regarding personnel/disciplinary actions to include, but not limited to reprimands, performance evaluations, hiring and recruiting practices, etc. please contact your designated Human Resource Office.

For allegations regarding potential discriminatory action, please contact the Equal Opportunity Section.

Before you call us to register a complaint, please make sure you are submitting it to the right office.

If you have a complaint against any Florida licensed medical professional, such as a doctor, nurse, dentist or a pharmacist, please contact the Division of Medical Quality Assurance at 850-245-4339

If you have a complaint against a hospital, nursing home or other medical facility, please contact the Agency for Health Care Administration at 888-419-3456.

If you have a complaint against a restaurant, hotel or other type of business, please contact the Department of Business and Professional Regulation at 850-487-1395.

If you have an environmental complaint, please call 850-245-4250; unless it deals with mold, in which case please call the Radon and Indoor Health Program at 800-543-8279.

If you would like to file a misconduct complaint against a Florida Department of Health employee you may call, write or email our office. Complaints that the Office of Inspector General is responsible for investigating include:

Violation of law, state rules and regulations, or department policy
Fraud, waste and/or abuse
Whistle-Blower

Investigations may include Florida Department of Health employees (current, former, and applicants) and contractors

Annual Reports

The annual report is required by section 20.055, Florida Statutes, and summarizes the activities and accomplishments of the Office of the Inspector General at the Florida Department of Health.

Internal Audits

In carrying out the auditing duties and responsibilities of the Office of Inspector General, internal audit staff conduct financial, compliance, information technology, and performance audits and reviews for the Florida Department of Health and prepare reports of the findings. Audits are conducted in accordance with the International Standards for the Professional Practice of Internal Auditing.

The audits and reviews are conducted by independent staff and focus on evaluating the internal controls necessary to ensure the fiscal accountability, integrity, and efficiency of the Department. It is also the responsibility of the Office of Inspector General to monitor the implementation of the Department’s response to any audit conducted by the Office of the Auditor General pursuant, to section 11.45, Florida Statutes.

Executive Summaries of Internal Audit Reports

2025-2026

Q-2425-001 “Self-Assessment Quality Assurance Review”, Published August 21, 2025

2024-2025

A-2425-002 “Enterprise-wide Compliance Audit of the Department’s Contracts”, Published June 10, 2025

R-2324-005, “Review of General Controls at CHDs – 2024″, Published March 7, 2025

R-2324-004, Final Report – “Central Office’s Travel Reimbursement Process”, Published February 21, 2025

2023-2024

A-2324-001FinalReport – “Department’s Cybersecurity Incident Response, Reporting, and Recovery”, Published June 5, 2024

R-2324-003 Final Report – “Review of the Department’s Background Screening Process”, Published May 6, 2024

A-2223-008, Final Report – “Bureau of Early Steps and Newborn Screening”, Published December 22, 2023

R-2223-005 Final Report – “Review of General Controls at CHDs – 2023”, Published December 15, 2023

R-2324-002 Report Memorandum – Published October 13, 2023

A-2223-006B, Final Report – “Audit of a Contract with Foundation Sickle, Incorporated, D/B/A Foundation for Sickle Cell Disease Research”, Published September 26, 2023

A-2223-002 Final Report – “Bureau of Tobacco Free Florida’s Cessation Contract”, Published August 3, 2023

Report # A-2223-004 – “Selected Service Providers and Related Parties”, published July 24, 2023

Report #A-2223-005 – “Processes Utilized by County Health Departments to waive fees”, published July 12, 2023

2022-2023

Report #A-2223-006A – “Selected Contracts Funded by Member Projects – Gadsden Community Health Council, Inc.”, published March 28, 2023

Report #A-2122-007 – “Medicaid Family Planning Waiver Program’s Security of Clients’ PII and PHI”, published November 18, 2022

Report #R-2223-002 – “Section 4 Attestation to Executive Order 20-044 – May 31, 2022”, published July 20, 2022

Report #A-2122-005 – “Bureau of Chronic Disease’s Epilepsy Contracts” published August 19, 2022

Report #R-2122-002 – “Review of General Controls at CHDs” published January 6, 2023

Report #R-2223-003 – “Implementation and Revisions of Department Policies and Procedures” published January 6, 2023

2021-2022

Report #A-2122-002 – “Bureau of Emergency Medical Oversight’s Inspections of Emergency Medical Services”, published May 12, 2022

Report #A-2122-006 – “Follow-up Audit of County Health Departments’ Ordering and Shipping Clients’ Lab Work”, published March 31, 2022

Report #A-2122-003 – “Compliance Audit of The Department of Health’s Contracts”, published February 28, 2022.

Report #R-2021-006 – “Annual Attestation – Executive Order Number 20-044”, published August 27, 2021

Report #Q-2122-001 – “Self Assessment Quality Assurance Review”, published October 21, 2021

Report #A-2021-003 – “Selected Contracts Management at County Health Departments”, published November 5, 2021

Report #C-2021-001 – “Child Protection Team Program, A Consulting Engagement”, published November 15, 2021

2020-2021

Report #R-2021-003 – “Analysis of Contract Assignments to the Department’s Contract Managers, and a Survey of Contract Management at Other State Agencies”, published June 25, 2021

Report #A-2021-002A – “Selected Primary Care Office Contracts, including a Contract with Florida Association of Free and Charitable Clinics, Inc.”, published June 25, 2021

Report #A-2021-002B – “Selected Primary Care Office Contracts, including a Contract with Nova Southeastern University, Inc.”, published June 29, 2021

Report #R-2021-004 – “Performance of Selected Requirements of the Department of Health’s Contract with Florida’s Vision Quest, Inc.”, published June 18, 2021

Report #C-1920-001 – “The Department’s Child Care Food Program, A Consulting Project”, published October 23, 2020

Report #A-2021-001 – “The Department’s Subcontracts and Related Processes”, published April 5,2021

Report #R-2021-002 – “User Access to HMS at DOH-Escambia”, published December 18, 2020

2019-2020

Report #A-1920-001 – “Central Office’s Communication of Guidance and Information to CHDs”, pulished March 20, 2020

Report #A-1920-003 – “FBCCEDP’s Security of Clients’ PII and PHI”, published June 2, 2020

Report #R-1920-004 – “Use of HMC Service and Time Data Recorded in HMS”, published April 3, 2020

Internal Investigations

In carrying out the investigative duties and responsibilities, the Inspector General initiates, conducts, supervises, and coordinates investigations designed to detect, deter, prevent, and eradicate fraud, waste, mismanagement, misconduct, and other abuses in state government. Such investigations are conducted in accordance with Florida Statutes, the Principles and Standards for Offices of Inspector General published by the Association of Inspectors General and Inspectors General Accrediation Standards published by the Commission for Florida Law Enforcement Accreditation and are performed by independent staff.

Our Office coordinates activities based on received whistle-blower and non-whistle-blower complaints. Whenever the Inspector General has reasonable grounds to believe there has been a violation of criminal law, it is reported expeditiously to the Department of Law Enforcement.